Saving contact centers from horror stories with Compliance Center
Just as you are sipping calmly on your pumpkin spice latte recovering from all the fun you’ve had on Halloween, a real-life horror story is unraveling just before your eyes and the realization kicks in – it’s Q4: Time for audits!
PCI DSS is the standard governing credit card payments which forbids the capture of sensitive authentication data, requires specific security protocols (TLS 1.1 and up), and end to end encryption. To be PCI compliant, organizations need to implement an ongoing methodology and take necessary measures to ensure that their customers’ data is protected. While the audits can be a Halloween nightmare, the dauting possibility of having your company make headlines for a credit card data breach is even scarier, let alone the possibility of having the Feds knock on your door!
Yet, how can you be sure you are compliant? How much time do you already spend manually combing through interactions to make sure there is no liability in your system?
For these horror stories to remain urban legends, we have put together a compliance center which automates the most repetitive compliance tasks for the IT team and assures you are compliant with dedicated dashboards and embedded workflows giving you an unprecedented visibility onto your compliance practice.
To hear more about how NICE can help with PCI DSS, check out our FB live session in our #NICETalks series and join our experts in their efforts to repudiate their nightmares!